Connected and Healthy
Technology can help older adults thrive as they live more independent and fulfilling lives. Our digital strategies at Maple Knoll Communities are constantly evolving to provide the most proactive care possible.
Our Information Technology team has created a technology integrated environment that allows residents to become more comfortable with technology in a familiar setting.
As Maple Knoll residents continue to explore and embrace technology, the possibilities for them to grow and enjoy life to the fullest are endless.
Technology Integrated Living
Incorporating the latest innovation and technology throughout our communities allows Maple Knoll to provide more enhanced service offerings and in-house knowledge for residents.
Residents enjoy technology integrated living in a variety of ways including smart lighting that automatically comes on should a resident get out of bed in the middle of the night to highlight potential hazards.
Residents also enjoy the opportunity to go skydiving, explore Paris, or watch the Lion King on Broadway via their Mynd VR virtual reality headsets. Learn more about technology integrated living at Maple Knoll Village on the video to the left!
The Information Technology Team
Maple Knoll Communities’ understands that retirement living wants and needs will look different to boomers than the previous generations. Technology is increasingly becoming a part of everyday life, and we are leveraging technology to help keep residents feeling safe, stimulated, and healthy.
Our Information Technology Team is dedicated to providing the best experience possible for not only our residents, but also our communities as a whole. Regular upgrades to software systems, high-speed Wi-Fi both indoors and outdoors, and providing technological assistance are only a few of the many services our Information Technology department provides.
Residents and staff have the ability to place work orders for any technology help they may need via the Service Desk phone line or on their employee or resident app.
The ServUS Technology Lab
A collaboration with AHEAD allowed Maple Knoll the addition of the ServUS Technology Lab, a resource center that is open to residents on a regular basis.
Think of the ServUS Lab as a friendly, neighborhood “genius bar” catered to the residents of Maple Knoll Village. This space is designed to introduce residents to new technology and help them find ways to integrate smart devices into their daily lives by receiving one-on-one help with their questions.
The ServUS Lab takes away the hassle and pressure of big box stores for residents looking to purchase speakers, tablets, and even smartphones. Working with Maple Knoll staff they are already familiar with helps residents feel more at ease and comfortable knowing they will get honest answers and advice. Discounted wireless service for smartphones and tablets is available for residents to purchase from the comfort of their own home.
One of the more recent innovations brought to our campus is the CarePredict Tempo watch. This wearable safety device improves preventative care by providing remote emergency response. Sensors, machine learning, and gesture recognition algorithms work in-sync to learn the individual resident’s activity and behaviors. This allows the Tempo watch to better detect sudden changes or a decline in health.
Additionally, the Tempo watch can allow our campus to provide a more efficient response from staff. Residents are able to interact with staff via a two-way voice feature directly through their Temp watch.
The Resident App
Keeping residents connected and engaged is a top priority for our Information Technology team at Maple Knoll Communities. One of the many unique offerings residents enjoy includes a Resident App through Touchtown.
This app allows residents to access a wide range of information at their fingertips including: dining and activity menus, special announcements, their resident handbook, resident and staff directories, photos, video, and much more.
This tool also allows residents to receive instant messages about community news, view the events schedule anytime, anywhere, and connect with others based on their hobbies. Not only is the app a great tool for residents to keep them engaged and connected with each other, but it is also available to staff, family members, and prospective residents.
Studies have found that today’s seniors are more tech-savvy than ever and eager to embrace things that make their lives easier. While learning new technology can be intimidating at first, the end result is well worth it.
Our staff recognizes how important hands-on training is when learning new technology. Our Communications Department offers regular technology training classes that build on previously learned skills. For example, in one class you may learn how to take a photo and in the next class you will learn how to edit or send a photo to a friend via email or text messaging.
Classes on how to sign up and use the Resident App are also offered for residents on a regular basis. Our affiliation with the University of Cincinnati also provides an opportunity for on-campus technology-based lectures courses focused on new or trending technology topics.