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A Story Worth Sharing

Annual Report

For 172 years, Maple Knoll Communities has provided the setting for older adults to live longer, healthier and happier lives. Programs and services that impact over 28,000 individuals, ranging in ages from three to 107 years old, are provided through our retirement communities Maple Knoll Village and The Knolls of Oxford and through Maple Knoll Outreach Services for Seniors, three affordable HUD Senior Living Residences, Village Home Health & Hospice, WMKV 89.3 & 89.9 FM Radio Station, a Montessori Child Center and the Hemsworth Wellness Center.

Mission Statement

Maple Knoll Communities, Inc. is recognized as a growing provider of outstanding senior communities and services that allow those we serve to thrive in a stimulating and dignified environment. This will be accomplished through creativity and responsible fiscal stewardship.

Vision Statement

Maple Knoll strives to deliver the best lifestyle possible through its comprehensive options, amenities and services. Maple Knoll strives to create the best time in life for its residents, clients and members.

Dear Friends & Supporters

Within the pages of this annual report, you will find the story of Maple Knoll Communities in a year unlike any other. If we shared the unabridged version, we could fill volumes. As we look back on this time, we are extremely proud of all that was accomplished during this challenging year.

Building on a foundation of more than 172 years of service, Maple Knoll Communities, Inc. promotes the wellness, dignity and independence of older adults by providing high quality and innovative residential and supportive services.

Two characteristics that have been most influential to Maple Knoll Communities’ success over the years are resilience and adaptability. They’ve been front and center in all our strategies to blunt the dangerous and disruptive impact of the recent global health pandemic, COVID-19; we will continue to adapt as necessary to keep our residents and staff safe. We can’t express how proud we are of our hard-working staff, and we are appreciative of the tremendous patience and support that’s come from our residents during these unprecedented times. While the impact of this crisis is being felt throughout our industry, we are comforted in knowing that Maple Knoll Communities stands ready to respond.

Our staff is focused and well-prepared to continue fulfilling our mission of providing care and services to older adults in our community.  

This past year we continued to focus on executing the right strategies to assure we remain well-positioned to serve current and future residents despite obstacles thrown our way. We have enjoyed several years of continued growth through new construction and the addition of innovative programs and services; and this past year was no exception. Our fundraising efforts achieved over $1.5 million raised and extensive wait lists are now held at both campuses.  

 

Among other accomplishments that helped shape our success were the integration of new community apps and telehealth services, continuing excellence in resident and employee satisfaction and maintaining the highest standards in healthcare quality as evidenced by deficiency-free state survey results and numerous community accolades. This recognition reminds us of what we are capable of achieving together. We have much to be thankful for and even more to look forward to, upcoming. We are confident that our guiding values and unwavering commitment to excellence will enable us to embrace the many ways in which we will create, secure, engage and inspire our communities in the years to come. This pandemic has reaffirmed our strategy to continue investing in Maple Knoll Communities’ infrastructure and innovative programming. As life returns to normal we will begin executing our plans to enhance dining venues, upgrade our Auditorium and enrich our communities through technology and healthcare services.   

We hope you enjoy the inspiring stories within these pages. They are filled with the many creative and caring ways our residents, staff, clients and volunteers enhance the quality of life throughout our campuses and programs.  

Sincerely, 

James Formal, President and CEO

John Bloomstrom, Chairman of the Board of Directors

Maple Knoll Communities

Where Lifestyle Sparks New Beginnings

INDEPENDENT

Each and every day, our mission drives our organization to help older adults Live Life!

ASSISTED LIVING

A balance of individuality, support and convenient amenities for all residents.

HEALTHCARE

Our award winning Nurses and Practitioners are more than qualified - they’re honored